Mobile Messaging for Logistics and Distribution
SMS can add value to your services, boost operations and enable improved SLAs
Good communications go hand in hand with good logistics management. Keeping in touch with drivers and contractors who are constantly on the move is easy with SMS Mobile Communication.
Likewise, SMS has proven to be an excellent way of keeping recipients up-to-date with their deliveries and allowing them to reschedule quickly and simply if needs be.
Finally, in between your drivers and the end client there may be a customer, who can also be sent text messages with updates and proof of delivery codes.
SMS for your Drivers, Customers and Delivery Recipients
Set up SMS short codes to allow customers get updates – “Text DELIVERY to 12345” or “Text PICKUP to 12345” … an automated lookup can match the phone number sending the text with the specific job on the system and reply with an updated status SMS.
Send a text to all recipients if a driver is delayed for some reason – Will save your phone switchboard from having to handle endless “where is my delivery” calls.
Update your drivers with job changes/additions via SMS. Send them traffic news. And get them to send you a text when a job has been delivered, or set up SMS automation to do so.
Mobile Marketing
In common with just about every other industry, SMS Mobile Marketing can be used to great advantage. It is a proven method of engaging with new clients and generating further business from existing accounts.
You don’t need an in-house solution for this, you can use 123-txt’s bulk messaging (marketing) features to get the message out there. We can even integrate seamlessly with your email system, allowing you to send and receive SMS messages within the comfort of your familiar email inbox.
Or take advantage of our text marketing services team and let us handle it all for you.
We are an official G-Cloud SMS Mobile Messaging Solution Provider
Our SMS Mobile Messaging solutions and services bring SMS Mobile communications into everyday public sector business processes and systems and we are G-Cloud approved.
Staff will be able to text council tax due reminders, notify residents about any service changes etc. from within their familiar business system/email client in just a few easy clicks.
Likewise, residents will be able to report fly tipping, register for a service, etc. by text … and their SMS replies will be delivered back into an email inbox or a dedicated text inbox which is available to an individual or group.
SMS Education – Case studies
Mobile Messaging at Brockenhurst College enables tutors to contact pupils quickly and also provides a self-service information option for incoming enquiries
ProcessFlows implemented an SMS solution at the college, which integrated seemlessly with their existing email system, allowing text messages to flow in and out of email inboxs. In addition to tutor-student communication, SMS has facilitated a simple and cost effective way to provide parents with information. Click here to read the full story.
SMS is reducing unauthoriased absenses at schools throughout the borough of Telford & Wrekin
All thirteen of the secondary schools operated by Telford & Wrekin Council have become ‘SMS enabled’. In addition to using SMS to notify parents when a child does not report for registration, schools are using the service to distribute other information such as school closure and parents evening notifications. Individual teachers are also able to use the system to send personal messages to parents, when a child has done well in class for example. Click here to read the full story.