With more than 110 drivers engaging in at least three client service visits per day at different locations across the North West, internal communication is key to fast and effective organisation and deployment.
UBU Environmental needed a way to communicate with their remote workforce to organise and coordinate whilst on the go. Our easy-to-use SMS solution allows UBU to engage in fast two-way communication with any or all of their drivers at the click of a button. The user- friendly interface and quick delivery times mean UBU can send out important messages to their staff quickly and with confidence.
Sending up to 500 messages per day, the 123-txt platform has allowed the Company to significantly reduce the processing time between a client call and the subsequent requests being distributed between mobile staff.
Sending important details via text message also enables the drivers to receive one-tap information on an assignment without affecting their engagement with ongoing tasks.
More importantly, UBU Environmental is able to oversee and engage with all their SMS communications from a single place. The powerful 123-txt cloud portal keeps all of UBU Environmental’s communications in a centralised, easily accessible and secure location.