123-txt enables a local volunteer group to support vulnerable people during Covid-19 crisis

Older man on the phone

Holme Valley is a large civil parish in the Metropolitan Borough of Kirklees in West Yorkshire, with a population of approximately 30,000 residents. The Holme Valley Covid Mutual Aid group (HVCMA) is a collection of volunteers who have mobilised to provide support to neighbours in need during the Covid-19 pandemic.

The group, at its peak had over 500 volunteers, split into smaller groups based on the different villages / areas in the Holme Valley and has so far had 364 requests for help.

Needing to communicate quickly, and sometimes en-masse to volunteers, meant that they needed a communication system that was easily accessible and would provide value for money.

123-txt makes sending bulk, automated and personalised SMS easy.

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