With 9 offices nationwide and a mobile sales and service force, ensuring communications are received effectively and efficiently is a key priority for the Annodata. They needed to find an SMS gateway solution that would meet and complement business objectives both internally and for their clients;
- A solution that would simplify two way communication to a mobile work force, that was easy to implement and install and would be up and running quickly
It is important to Annodata that they are confident in any product’s capabilities and fully understand the functionality and benefits from a prospective customer’s perspective, before they add it to their portfolio.
As a Channel Partner of ProcessFlows, the company was already running other ProcessFlows’ solutions in-house and it was a logical move to add their SMS solution to the internal communications suite, whilst adding the solution to their portfolio for customers.